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How DigitalDynamo Increased Close Rates by 64% and Slashed Onboarding Time with AI-Driven Acquisition Automation

DigitalDynamo is a growth-focused social media agency based in Seattle with 22 employees. They specialize in social media strategy and execution for B2B technology companies, working with startups to enterprise-level clients. Before partnering with CoachBase, they struggled with an inefficient, labor-intensive client acquisition and onboarding process that limited their growth potential.

Goals

DigitalDynamo identified these key objectives:

1. Reduce proposal creation time by 75%
2. Increase proposal-to-close conversion rate by 30%
3. Cut onboarding time in half
4. Accelerate time-to-first-deliverable
5. Enable handling of 3x more opportunities simultaneously

Solution

CoachBase developed a comprehensive client acquisition and onboarding system:

1. AI-Powered Proposal Engine

- Automated competitor and audience analysis
- Dynamic proposal builder with customizable templates
- Social media audit automation tool
- Opportunity scoring and prioritization system
- Interactive proposal experience for prospects

2. Client Onboarding Automation

- Digital client welcome and information collection portal
- Automated account setup across all platforms
- Intelligent workflow system with task dependencies
- Document generation for contracts and scope of work
- Client training content personalization

3. Strategy Development Assistant

- AI-powered content strategy generator
- Audience insight engine
- Automated competitor benchmarking
- Campaign structure recommendations
- Performance prediction modeling

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